Support

One person behind this product. Email is the fastest path to a human.

Contact by email

Write to

[email protected]

We read every message. Response usually within 1–2 business days.

Self-serve first

Manage your license Seats, activations, reason-code deep-links. Troubleshooting guide Fixes for every known activation error. Read the FAQ Questions we answer most often.

What to include when reporting a Pro activation issue

Intake template

Copy-paste this when you email us. The more of it you fill in, the faster we can help.

- godotiq auth status --json output (redacted — remove your key)
- OS & version (macOS 14.4 / Windows 11 / Ubuntu 22.04)
- Python version (python3 --version)
- godotiq version (pip show godotiq | grep Version)
- MCP client (Claude Code / Codex / Cursor / Windsurf / VS Code)
- Exact error message (copy-paste)
- Redacted config block (replace the key with GODOTIQ-XXXX-XXXX)
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